INTERNATIONAL INDUSTRY MEMBERSHIP
HMG Properties has been recognised across the world by prestigious organisations
Association of International Property Professionals (AIPP)
With the intention of promoting the highest standards of professionalism in the international property industry, the Association of International Property Professionals (AIPP) has been set up to provide the consumer with confidence, and the industry professionals with a united voice.
The Real Estate Regulatory Agency (RERA)
Dubai’s Real Estate Regulatory Agency (RERA) provides transparency and effectiveness of legal framework, where everyone involved in the property market can conduct a business. RERA aims to develop an on-line society for investors, developers and buyers, as well as with each other.
ISO 10004 CUSTOMER SATISFACTION
ISO 10004 provides guidance in defining and implementing processes to monitor and measure customer satisfaction. In order to pursue this goal the organization should:
• identify customer expectations
• gather customer satisfaction data
• analyze customer satisfaction data
• provide feedback for improvement of customer satisfaction
• monitor customer satisfaction on-going